PRIVACY POLICY

Effective Date: January 1, 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and business coaching services.

This policy is designed to comply with applicable privacy laws in Canada and the United States.

1. Information We Collect

We collect only the information necessary to provide our services. This may include:

  • Name
  • Email address
  • Phone number
  • Business or professional details

Information shared through contact forms, booking systems, or direct communication

We may also collect limited non-personal information, such as browser type or website usage data, to improve website performance and user experience.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Communicating with you
  • Delivering coaching services
  • Scheduling sessions and providing resources
  • Improving our services and client experience
  • Sending relevant updates or service-related communications
  • We do not use your information for unrelated purposes.

3. Consent (Canada – PIPEDA)

By submitting your personal information through our website or communicating with us, you consent to the collection and use of your information as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

4. Information Sharing and Selling

We do not sell, rent, trade, or monetize your personal information.

We may share information only when necessary to:

  • Operate our business (e.g., secure scheduling or email platforms)
  • Comply with legal obligations
  • Protect our legal rights or ensure safety

Any third-party service providers we use are required to protect your information and use it solely for the intended purpose.

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, or misuse.

While no system is completely secure, we follow industry-standard practices to protect your data.

6. Your Rights (Canada & United States)

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Opt out of non-essential communications

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of your information
  • Confirm that your data is not sold (we do not sell personal data)

We will not discriminate against you for exercising these rights.

7. Cookies and Analytics

Our website may use basic cookies or analytics tools to understand traffic and improve functionality. These tools do not collect sensitive personal information.

You can disable cookies through your browser settings if you prefer.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Ultimate Success
Derek Graystone
dgraystone@ultimatesuccess.ca
226-271-2253
mailto:dgraystone@ultimatesuccess.ca